(877) 693-0877 charters@thecharterly.com
1255 N. King St. Hampton, VA, 23669

Frequently Asked Questions

Find answers to common questions about our premium charter bus services

We offer a variety of modern charter buses including:

  • Executive coaches with luxury amenities
  • Mini-buses for smaller groups
  • Double-decker buses for panoramic touring
  • Eco-friendly electric buses
  • ADA-compliant accessible buses

Each vehicle comes with professional drivers, climate control, and customizable comfort features.

We recommend booking at least:

  • 2-4 weeks in advance for local trips
  • 4-8 weeks for interstate travel
  • 8-12 weeks for peak season (summer, holidays, special events)

Last-minute bookings may be accommodated based on availability. Secure your preferred dates by booking early.

Your safety is our top priority. Our comprehensive protocols include:

  • Regular vehicle maintenance and inspections
  • All drivers are CDL certified with clean records
  • 24/7 emergency roadside assistance
  • Onboard first aid kits and emergency equipment
  • GPS tracking on all vehicles
  • Optional safety companion for student groups

Yes! We offer several customization options:

  • Seat configuration adjustments
  • Branding and wraps for corporate events
  • Themed decorations (additional fees may apply)
  • AV equipment installation
  • Special lighting setups

Discuss your needs with our event specialists who can help bring your vision to life.

Our standard pricing includes:

  • Vehicle and professional driver
  • Standard mileage allowance
  • Basic insurance coverage
  • Fuel costs
  • Tolls and parking during the trip

Additional services like onboard WiFi, catering, or entertainment systems may incur extra charges. We provide transparent pricing with no hidden fees.

Still have questions?

Our customer service team is available 24/7 to assist you with any inquiries about our chartered bus services.

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